#9 - How to Build Credibility

I have a story to tell you about how I built credibility with one of my customers.

A few months ago I had a really nice lady placing orders with me.  Then one day she sent me an email . . . her perferred way to place her order.  However, this email wasn't an order.  It was to tell me that she wouldn't be doing business with me anymore.  WHAT?  WHY?  Her email was very stern and to the point "I will not be placing anymore orders with you". WOW!!  Where did that come from?  She and I had visited each time I would deliver her order.  I thought we were building a good relationship with each other. 

#5 - All Talk No Action . . .

Day #5 of Bob Oros "Dominate your Market" . . .

Are you an ATNA kind of person?  I am too!  However, that is going to change!

Happy Selling!

Karen Whitney

All Talk No Action
by Bob Oros

You know the type. They tell you about all the big plans they have, all the great things they are going to do and end up doing nothing!  Being an ATNA is kind of like buying on credit. They get the "high" of showing off what they bought, but they don't pay their bill.

How Long can you keep cosmetics?

HOW LONG IS THAT GOOD FOR?

Are you one of those people who has eight different mascaras in your make-up bag, six of which haven't been used for as long as you can remember?   Do you have a lipstick that you brought around about the same time Christy Brinkley was in fashion?  Was that blush handed down from your mom?  Although this all sounds pretty disgusting, you'll be surprised how many of us keep products way past their life spans, holding on for dear life just in case we may use it once more.

#4 - Could it be this simple?

Day #4 of Bob Oros "Dominate your Market" . . .

As you will see in this next installment of Bob's eBook, sales is sales is sales.  It doesn't really matter if you are selling food, books, makeup or tools.  If you don't get out there and see people on a regular, perferably daily, basis, you are probably not going to succeed.

As an Avon Representative it is suggested that you make a point to talk to three new people every day and to get their contact information. 

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#2 - The Salty Dog Syndrome by Bob Oros

As I explained in my last post, Bob Oros is a speaker for the food service industry.  So when you read this Day #2 of his 30 day program, it will seem like it doesn't belong in a blog about selling beauty products.  But if you read the entire piece, I think you will see that what he has to say CAN pertain to us too.

Are you going to be one of the "sheep" who listens to everyone tell you that the economy is bad and that you can't possibly sell enough make-up to make an honest living?  Or are you going to go out there and prove to them that it can and DOES happen?

Happy Selling!

Karen Whitney